Phone Calls about Refuse Collection Complaints âBeing Cut Shortâ
A Fishguard county councillor has claimed that Pembrokeshire County Council contact centre staff are cutting short calls from residents trying to complain about refuse collection.
View ArticleExtra Pressure on Pembrokeshire Call Centre Staff After Contact Centre Closures
The phased closure of Pembrokeshire County Council customer service centres has been âfinancially successfulâ but pressure has increased on call centre staff, cabinet members have heard.
View ArticlePembrokeshire County Council Contact Centre Online Advice
Calls have increased as lockdown has eased, services have re-opened and the summer visitor season begins.
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